Great support is included on every Conrep plan
As you grow, each level builds on the one before it — adding faster response times, hands-on data migration and dedicated success management. Every level is included with its plan at no extra charge.
| Support & Success |
Basic
Included
Included with Starter |
Standard
$100/mo
Included with Growth |
Priority
$300/mo
Included with Professional |
Premium
$500/mo
Included with Business |
Enterprise
$1,000/mo
Included with Enterprise |
|---|---|---|---|---|---|
| Email support | |||||
| Guided onboarding | |||||
| Knowledge base & documentation | |||||
| Community resources | |||||
| Priority email response | |||||
| Guided onboarding sessions | |||||
| Basic migration assistance | |||||
| Quarterly success check-in | |||||
| Phone & priority support | |||||
| Migration assistance | |||||
| Configuration guidance | |||||
| Admin training sessions | |||||
| Dedicated Customer Success Manager | |||||
| Personalized onboarding | |||||
| Data migration assistance | |||||
| Workflow and configuration consulting | |||||
| Regular business reviews | |||||
| Dedicated Account Manager | |||||
| Named Customer Success Manager | |||||
| Custom implementation program | |||||
| Advanced data migration | |||||
| Custom workflow guidance | |||||
| Priority engineering coordination | |||||
| SLA-backed support |
Support & Success plans require a minimum 3-month commitment to ensure successful onboarding, implementation and ongoing adoption. All capacity add-ons may be upgraded or downgraded monthly.
Choose the plan that fits your team — the right support level is included automatically.